Terms of service

Terms & Conditions

Quotations
All prices quoted for the purchase of products and/or labour from Period Style Ltd are subject to availability and are valid for 30 days from the date of the written quote or email.

Pricing
All prices displayed on our websites are exclusive of VAT, which is charged at the current UK rate of 20%. Prices displayed online or quoted may be changed at any time by us without prior notice. All goods remain the sole property of Period Style Ltd until paid for in full.

Ordering
Orders can only be accepted upon receipt of full payment. Although the details of an order may be agreed in advance, no work will commence until payment has been received.

Please note that an email confirmation does not constitute acceptance of the order. Period Style Ltd reserves the right to cancel any order prior to delivery.

Processing of payment and acknowledgement of an order do not constitute a legally binding contract. Cast iron radiators are considered bespoke items, built specifically to your requirements. A bespoke item includes any radiator assembled, painted, or finished to customer-specified dimensions or colours. Once work has commenced, the order becomes non-refundable.

Technical Specifications
All our radiators are manufactured and finished by hand at our factory in Filey, North Yorkshire. As such, final dimensions may vary slightly from those quoted. All measurements given in writing or over the phone are for guidance only. We strongly recommend that no pipework, first fix or installation work be carried out until the radiators have been delivered and inspected. Period Style Ltd will not be liable for any losses or damages resulting from pipework installation prior to delivery.

Substitution or Alternate Stock
Period Style Ltd reserves the right to substitute products with equivalent goods of equal or greater value where necessary. Where possible, this will be agreed with the customer before dispatch. All technical specifications are approximate, and reasonable deviations do not constitute grounds for complaint.

Radiator Assembly
All radiators are assembled by hand to your specified dimensions and pressure tested at 8 Bar for 24 hours. After testing, they are coated with a clear lacquer and left to cure before undergoing a final quality inspection. Due to transport limitations, we have a maximum assembled radiator length of approximately 120cm. Radiators exceeding this length will be partially assembled and supplied with an assembly tool (refundable deposit required). All necessary components will be included and explained at the time of order. Radiators of 14 sections or more may include central leg sections; while we aim to position these centrally, we reserve the right to adjust as needed.

Radiator Finishes
Radiators can be supplied in a primed condition if requested, but please note that primer is not a final finish. Coverage may vary and it does not seal against oxidisation. We cannot guarantee the exact colour of primer. Painted finishes (RAL or stock colours) may vary slightly in shade, tone or gloss level depending on batch or monitor display. Clear lacquer is now applied to all finished radiators (excluding primed orders) and provides a protective coating suitable for long-term use. Please be aware that highly polished finishes are labour intensive and may extend quoted lead times.

Delivery and Returns
Deliveries must be signed for (except small postal items that fit through a letterbox). The billing address must also be included on your order. Period Style Ltd aims to deliver all items within 10 working days, though bespoke items may take longer—this will be specified on the relevant product page. High demand may impact lead times.

Cast iron radiators are heavy. Please ensure sufficient manpower is available to unload pallets as delivery drivers are prohibited from manual handling and will deliver to the kerbside only. Delivery charges will be shown at checkout. Delivery services vary depending on your postcode and the contents of your order. We do not deliver to PO Boxes or forwarding agents. Deliveries occur Monday–Friday between 7am and 6pm, with no specific time slot.

While we will always do our best to meet estimated delivery times, Period Style Ltd is not liable for any losses or costs resulting from a missed or delayed delivery. Delayed delivery of bespoke items does not entitle the customer to a refund unless otherwise agreed in writing. Risk passes to the customer upon delivery.

Redelivery Charges
If no one is available to receive the order on the agreed delivery date, a redelivery fee of 50% of the original courier charge will apply.

Storage Costs
We provide an estimated dispatch date within one working day of receiving your order. Completed orders will be stored free of charge for 7 working days. After this, storage charges apply:

  • First additional week: £50

  • Each subsequent week: £10
    All storage fees must be paid before dispatch.

Postage
Only one delivery charge will apply per order. The charge is calculated automatically at checkout based on your selected delivery method and basket contents.

Force Majeure
Period Style Ltd shall not be held liable for delays, non-delivery, or damage caused by circumstances beyond our control.

Returns Policy
We accept returns of non-faulty goods provided they are in a resaleable condition. Accessories such as valves must be returned unopened in their original packaging. Refunds exclude postage unless the item is proven to be faulty. Finishing costs will also be deducted from the refund unless the radiator is confirmed to be defective.

Guarantee
Period Style Ltd guarantees its cast iron radiators for 10 years. The Sovereign range carries an extended 25-year guarantee. Guarantees cover manufacturing defects and exclude:

  • Transit damage not reported within 7 days

  • Defects caused by incorrect installation, misuse, wear and tear, third-party refinishing, or poor system water quality (e.g. corrosion due to lack of inhibitor)

  • Labour or installation costs

  • Consequential damage or losses

Guarantees are non-transferable. Valid proof of purchase is required. The guarantee period begins on the date of delivery to the customer. Period Style Ltd may choose to refund or replace defective items. If no fault is found, return costs are the customer’s responsibility.

Order Summaries & Invoices
It is the customer’s responsibility to check all order summaries and invoices. Any errors must be reported before dispatch. Period Style Ltd will not be liable for unreported discrepancies.

Website Use
By using our websites, you agree to these terms. All website content, including text, images and graphics, remains the intellectual property of Period Style Ltd.

Legal Jurisdiction
These terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Data Privacy
Period Style Ltd handles customer data in accordance with UK GDPR regulations. Full details can be found in our Privacy Policy.

COVING TERMS:
Terms & Conditions
Order Summaries & Invoices
It remains the responsibility of the purchaser to ensure that all invoices and order summaries are checked and any inconsistencies or errors are reported to
the office in a timely manner. Period Style Ltd will not be held liable for any errors in invoices or order summaries that have not been reported prior to
dispatch.


Delivery Timescales and Particulars
Once your order is ready for dispatch we will contact you with a confirmed delivery date and to make delivery arrangements - providing you with a 3 hour
time slot for your delivery a minimum of 24 hours before you scheduled delivery date. This time slot is subject to traffic or any other unforeseen
circumstance, Period Style Ltd will not be held liable for any costs incurred as a result of any delay in delivery. We can provide you with an indication of the
delivery date in advance, this will only be an approximate date based on current workloads. A Confirmed date will be provided once your coving products
have been completed. We do aim for delivery to be within 7 - 10 days of placing your order but please be aware that this does fluctuate according to
demand and stock levels.


Your order will be delivered on our own company vans - these are a regular medium wheel based transit van. If you have any access restrictions at your
property please notify the office in advance as failed deliveries are subject to a redelivery charge. If we are delivering to a building site or office suite with
various opening hours please inform the office when placing your order as suitable arrangements may be made. Period Style Ltd will endeavour to meet all
specified delivery requests but will not be held responsible of any failure to meet these either in part or their entirety. Please ensure that the purchaser or
purchaser representative is available on the day of delivery to check the order and sign for the goods delivered. Any goods damaged in transit must be
reported within 14 days of receipt. Period Style Ltd will not be held liable for any damage to items during transit if not reported within the 14 day period,
nor with Period Style Ltd be held liable for any damage sustained after delivery has taken place. Please be aware that if a delivery is scheduled and agreed
and the purchaser is not available (and has not made reasonable alternate arrangements in consultation with Period Style Ltd) we reserve the right to pass
on any re-delivery charges to the purchaser.


Prices quoted by the website are representative of addresses in the UK mainland, other areas that fall outside of the standard delivery cost brackets will be
charges at an additional rate. This increase in cost will be discussed with the purchaser prior to delivery. If outside of the UK please contact the office to
obtain an accurate quote for shipping costs. Period Style Ltd reserves the right to hold or cancel an order until delivery costs have been paid in full.
Period Style Ltd, Westwyn Works, Clarence Drive, Filey, North Yorkshire YO14 0AA
01723 321 333 - info@periodstyle.co.uk VAT number is GB140726042.


Returns Policy
Period Style Ltd will accept the return on non-faulty goods so long as the goods are returned in a re-saleable condition, all products must not be cut or
previously hung. The purchaser is responsible for the return of all items, at the purchaser's request we can collect these items which is subject to a
collection charge which is at a cost of £39.50 which is to be paid prior to collection occurring. All returns must be reported within 14 days from point of
receipt. If your item is a Plaster Ceiling Rose or any other accessories, these items must be returned in their original, unopened packaging. A refund on the
product will be given upon receipt of the goods into our warehouse. Period Style Ltd will not issue any refunds for postage or transport costs on orders
returned to us unless they are established to be faulty or defective.


Damaged goods
We take every effort to ensure our items arrive in perfect condition. In the event they do not, please note all damages must be reported within 14 days of
receipt. Please note we send extra coving with all of our orders to cover any slight damages. This is explained upon the delivery note received with each
order. As a standard procedure we will require photographic evidence of the damages. Period Style Ltd will then endeavour to replace these items as soon
as possible. Upon the replacement - all damaged lengths must be returned to the driver and signed for. We are unable to deliver the replacement goods
without collection of the damaged goods on the same day. We will attempt replacement free of charge, any re-delivery attempts on replacements may be
charged to the purchaser. In the event your ceiling rose arrives damaged, please send relevant images to info@periodstyle.co.uk and we will then
endeavour to send a replacement as soon as possible.


Website
By using our website you are agreeing to our working terms and conditions. All graphics, text and materials found on our website remain the intellectual
property of Period Style Ltd. If you do not agree to our terms and conditions you may not use our website.
Thank you for ordering through Period Style Ltd
Manual Handling
Period Style Ltd, Westwyn Works, Clarence Drive, Filey, North Yorkshire YO14 0AA
01723 321 333 - info@periodstyle.co.uk VAT number is GB140726042.
All of our Plaster Coving has been handmade using traditional techniques with the finest grade gypsum plaster. Mishandling of the Plaster coving can lead
to faults. In order to ensure that your Plaster Coving remains free from any cracking, chips or breakages, please read this handling and storage sheet
carefully.


Booking Installation
We strongly recommend that no fitting or installation work is booked prior to receiving and inspecting your delivery. We aim to have your order dispatched
within 10 working days - however this may fluctuate depending on demand. We cannot be held responsible for any fees incurred from pre-booking
installers and plasterers or late or delayed deliveries.


Manual Handling Upon Delivery
Please note that Plaster coving is a very fragile item; please ensure that you have read this care sheet thoroughly before handling your product.
Once your Plaster coving has been removed from one of our vehicles the Plaster Coving must be carried horizontally on it's side at all times as illustrated
below. The most common cause of breakage is inappropriate manual handling i.e. lifting the product face up causing the middle to bend and crack.
Always follow HSE guidelines when manually handling any heavy items.

Upon receipt of your ceiling rose, please open the packaging right away - as all of our ceiling roses are made by hand on our workshop in North Yorkshire
there may still be moisture within the product.
If you fail to open your plaster ceiling rose upon receipt this may cause sweating and crumbling due to the excess moisture being withheld in the packaging.
Any claims of damage where this instruction was not carried out will not fall under our warranty or replacement terms. All relevant documentation will be
adhered to the outside of the packaging in each case. All ceiling roses must be stored flat for a minimum of 24 hours in the room it is intended to be hung.
Period Style Ltd do have a fitting guide available - however, please do ask a professional coving/ceiling rose installer if you have any further questions or
queries


Period Style Ltd will not be held liable for any advice given resulting in any failures, damages or mistakes.


Period Style Ltd will not be held liable for any costs incurred do to any failures, damages or mistake.